The unfortunate business agreement (iCity & Mac&More)
Since we started this community I've been avoiding straight attacks thinking they might change their direction one day. but, last week I experienced something very annoying to learn with both iCity and Mac&More.
In the past week, I thought of adding more value to the community by bringing in some offers from the companies in the region. Perhaps, not even an offer if they would just cooperate with us and tell us their "secret" pricing plans. so we can publish it for individuals who's planning to make the switch, I was simply seeking one of the Mac resellers in Kuwait to cooperate with nothing in return!
I got in touch with Mac&More store & asked for the company manager number. When I got in touch with him and I introduced myself as the founder of KwtMac, he promptly said "we already have a website!" with an attitude. Well, I tried to explain further that we are not to replace their website and we are just a community with almost 3,000 members interested in publishing information about how to buy a Mac in Kuwait or if you want to go the extra mile maybe you can arrange an agreement with offers to the community. Then, he was asking me to leave my number and someone will get in touch with me today about this issue. With iCity it was the same story, different people, different attitude, The only thing they have in common that they both did not call back.
It is very sad how these companies think about growth without contributing anything in return. A company is often built by the hands of the people and back to people they should give their hand, It is the consumer who make such organizations build up rapidly, so am writing this entry out of disappointment. Am writing this article to tell both iCity and Mac&More that they have underestimated us therefore we will refuse to sign any agreement with them not now, not in the future. I will also make sure to forward this article to the concerned people at Apple.com & local papers and perhaps they would have an input about this subject.
God bless,
Thank you
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July 18th, 2008 at 6:30 pm
You know, I’m not shocked or surprised!! Sadly, this is the unprofessional Arabic mentality!! No one thinks for the best of business, they look at it from personal point of views!! and that’s really sick…no matter how we try to act in a professional way, others will always misunderstood it, because they have never experienced the joy of really achieving things together for the benefit of everyone…they don’t think in a win-win situation…They always want to be winners, however, they’re not acting like it!
Well dear, you are right…we’re better off getting offers from online resources rather than dealing with them!
July 18th, 2008 at 6:38 pm
Yup, I personally think they have missed out on a great opportunity. I was offering them a huge marketing plan and for free, but the same exact mentally you are talking about is always suspicious & am sure when I spoke to them about my offer they immediately assumed am looking to get a benefit from this plan.
Any who, Lately there have been talks and plans to build up the KwtMac store and add more items that are more Mac related. This plan might involve installment of payment gateway such as KNet & much more options. Am planning to outsource the store (only) to an investor that would use it for his/her own benefit and in return he must sell products with competitive prices so we can help distribute Mac & make it more handy.
July 18th, 2008 at 6:43 pm
That’s the way of doing things man!
with you all the way guys…and in sha’a Allah, since you’re planning is so steady and professional ma sha’a Allah…believe me…you’ll reach the success you were targeting…
All the best!
July 18th, 2008 at 10:40 pm
i remember when i went to icity when we first start this site to sell them spaces, I’ve gave them a really good presentation with statistics & numbers.. as soon as i have finished, the marketing manager went like: amm could you unlock my iphone please? i was @#$#%*!! btw i know the guy very well but he didn’t gave a dam about my offer, only he was thinking about unlocking his two phoneS & he was like we will give ur offer a look sometime!! btw they don’t even have a website! apple must be in creative & Enthusiasm hands not some wannabes guys
July 18th, 2008 at 11:44 pm
That’s really a very careless attitude!! hmmmm, guess dear, you don’t need to waste your valuable time with such people…you & Mo. are already doing your best to really build up this community and the store…you’re doing all well eL7amdellah. And as long as you believe deep within about what Apple is and you know how it should be represented, then you’ll succeed.
July 20th, 2008 at 5:54 am
hey i live in kuwait,
so ur saying that u went to icity and offered them space in a website to open an online store ? or wat? i didnt rly get it.
July 20th, 2008 at 5:55 am
oh and btw do u work for http://www.istyle.ae ?
July 20th, 2008 at 9:10 am
AppleFreak, most of us are living in Kuwait as well.. I didn’t offer them space on KwtMac.. I asked for cooperation, in terms of giving us pricing lists so we can publish them for people planning to make the switch to Mac, or creating special offers for the community.. so, basically, I was trying to give them an opportunity to do something good
July 20th, 2008 at 9:11 am
AppleFreak, nope we do not work for anybody… we are an online community we just assist people who made the switch to Mac & we do publish articles related to Apple in general and Apple-in-Kuwait specificly.. i guess
July 20th, 2008 at 9:14 am
oh thats rly cool!
but y is apple in kuwait like that!
like they dont have the support u get in america and they run out of stuff quickly and they never had an iphone!:O i mean cmon iphone is an apple product but i never found it in icity!
so wat u guys planning for right now? ask them again or ignore them?
July 20th, 2008 at 10:02 am
Well, what to do next is not the problem but what ever we are going to do its will not be talking to them again. As I said the community is online for quite sometime and has been doing great.. we might though look for more sponsors that offer mac products.. we might we might not.. who knows
July 20th, 2008 at 12:08 pm
when they told u : we already have a website. did they tell u whats the name of the website?
July 23rd, 2008 at 10:43 pm
may be you wanna go sell macbooks infront of their stores with lower price and say “”"Would you wanna listen to me now B$$$$
July 23rd, 2008 at 10:46 pm
Dear Moe..
i have some question to ask you and something to say
1-when you came to iCity and had a meeting with the marketing manager?
2-second who told you that iCity doesnt have a website? check their ads and find the website http://www.****.com and you can order online from the website and pay by wireless Knet and they also have facebook group and help all the group members.
3- about the iphone it is Apple USA who didnt send it to kuwait and it will be in kuwait so soon.
4-icity always offer help for all mac users and for mac switcher they even have a weekly presentation about Mac and ilife every friday and saturday with a very professional guys.
also they always make special offers for kuwaity students, for kuwait youth…. and you can know that by asking the marketing managers all the universities of kuwait.
finally i dont think that an apple reseller will underestimate a mav community maybe it is a kind of miss understand follow up with them or maybe it is an internal policy for them and for mac and more( by the way it is digits now).
July 23rd, 2008 at 10:49 pm
Apple_User, are you for real? who said anything about iPhone? who said anything about setting up a meeting with a manager? plus, I never said they don’t have a website. Please read the entry carefully before you publish a reply.. I don’t know, but I get the feeling you are posting this comment to redirect traffic to your URL thus I will remove the URL you just posted
July 23rd, 2008 at 10:52 pm
Ali Deera Chat, I so wanna do that!! lol
July 23rd, 2008 at 10:57 pm
moe actually this article is not for you only it is for all who replied on this article
first please read this:
“”Alshahbandar Says:
July 18th, 2008 at 10:40 pm
i remember when i went to icity when we first start this site to sell them spaces, I’ve gave them a really good presentation with statistics & numbers.. as soon as i have finished, the marketing manager went like: amm could you unlock my iphone please? i was @#$#%*!! btw i know the guy very well but he didn’t gave a dam about my offer, only he was thinking about unlocking his two phoneS & he was like we will give ur offer a look sometime!! btw they don’t even have a website! apple must be in creative & Enthusiasm hands not some wannabes guys”"”
and this:
“”"AppleFreak Says:
July 20th, 2008 at 9:14 am
oh thats rly cool!
but y is apple in kuwait like that!
like they dont have the support u get in america and they run out of stuff quickly and they never had an iphone!:O i mean cmon iphone is an apple product but i never found it in icity!
so wat u guys planning for right now? ask them again or ignore them?”"”"
Sorry if you got me wrong but it is not for you and it is not personal i am just a member of icity community and i am always in contact with them about any icity news. my reply is for all who replied on this article and not for you.
and also i dont want to redirect to the url someone asked about the website and i gave it to him.
July 23rd, 2008 at 11:29 pm
Apple_User, first of all there is no need to tell me that this was not a reply for me for one thing because i wrote the damn thing lol.. we are not used to neglecting other’s opinion and if you have one we will just let you freely say yours as long as you are not redirecting traffic ;)..
second, are you a community member of iCity or you are an iCity staff? third, since when iCity has news? you mean the news that they released iPhone 10 years after its announced in the State with double the price?
This community built not just by me, we are group of Mac lovers formed together. there are high school students and college boys & girls, my purpose was to help this layer in specific to get their mac with the lowest rates possible..
July 23rd, 2008 at 11:34 pm
dear Apple_User,
am the one who went to the marketing manager personally & i can PM u names if u like, they where three people in the meeting & they careless. enough talking about that we know what we did and what they’ve respond, they have there reasons..
we did this site to support all mac users and to build a healthy community where every body can hang out, have fun & learn, my friend u r most welcome to join us.
July 24th, 2008 at 9:41 am
Mo. & Alshahbandar:
July 25th, 2008 at 4:58 am
Dear Mr. Mo J. Al-Mughrabi,
On behalf of Digits “Mac & More”, please accept my sincere apology for that unprofessional manner in corresponding with your kind offer of cooperation between us. Kindly, feel free to contact me anytime at your convenient and I assure you that you will have our utmost support in regards of what you proposed. Be confident that it would be our pleasure to collaborate both of us, specially that there is much to do in accross with each others.
Looking toward hearing from you,
Mohamed Jawad
July 25th, 2008 at 11:25 am
Mohamed Jawad, thank you for your nice words & understanding. It is so unfortunate that you did not pick up with phone when I called digits
your reply will show visitors that it is not the organization fault.. its probably one man attitude & you are most welcome with us in the community. You can share your opinion, promotions or anything that “Mac & More” are planning to campaign, feel free to use the forums
Thank you,
July 26th, 2008 at 9:41 pm
Exchange the two store names for any similar stores in UAE and the story could pretty much be applied to our experience at EmiratesMac. Businesses simply don’t see any value/need in working with communities like ours. Seems you’re having an impact in Kuwait though, that’s great!
July 27th, 2008 at 10:38 am
i didnt read all the comments but , Apple_User,
if ur talking about http://www.****** …..
this website is wack!
August 15th, 2008 at 9:30 pm
Hello Mo .. we sent you few emails lately, with no response yet, have you received them?
Regards,
Mohamed Jawad